Return and Refund Policy

Last updated: 1st March 2021

Thank you for shopping at https://www.cvknights.com

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CvKnights.com Ltd, 16A Colnbrook Street, London, SE1 6EZ.
  • Products refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to CvKnights.com, accessible from https://www.cvknights.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 2 hours without giving any reason for doing so.

The deadline for cancelling an Order is 2 hours from the date and time on which You purchased the Product.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive your cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Product to be eligible for a return, please make sure that:

  • The Products were purchased in the last 2

The following Products cannot be returned:

  • Products that were purchased more than 2 hours before a cancellation request is received by Us.

We reserve the right to refuse returns of any purchase that does not meet the above return conditions in our sole discretion.

Only regular priced Products may be refunded.

Unfortunately, Products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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